"Mornings with M2C2" - now in progress!

M2C2 Solutions - July 2024

We are off and running with the “Mornings with M2C2” series! We kicked off our first session in June with a great discussion on Employee Engagement & Retention.

Capturing Best Practices from our participants!

“Mornings with M2C2” is a once-a-month opportunity to grab some coffee, interact with other leaders, and get a little professional development!  These sessions will be held on Wednesdays from 7:30-9:00 AM at the Cullman Economic Development Agency training room (dates listed below).

REGISTER NOW for these upcoming sessions - Newsletter Subscribers: Get a 25% DISCOUNT with the code: LEADER24 

Coffee makes participants happy!

Hard to get away? Looking for something just for your team? Contact me to discuss options for bringing these workshops to YOUR workplace!

More Training Opportunities

Don't miss our lunch-and-learn series -  "Building Your Leadership Toolkit” at the WSCC Workforce Training Center. It's a fantastic opportunity to develop essential leadership skills over a productive lunch break. Check out the session below, and contact Bethany Campbell - [email protected] or call her at (256) 352-8372 to register or get more information:

Customer Service by Design

I’m VERY excited to announce a new workshop: Customer Service by Design, that I’ll be leading at the WSCC Workforce Training Center. Check out the course description below, and contact me or Bethany Campbell for more info.

Customer Service workshop - this month!

Customer Service by Design - July 31, 8:30 - 11:00 am, WSCC Workforce Training Center (REHAU location)

This workshop introduces Design Thinking – a way for employees to understand and examine daily tasks and projects with a customer-centric perspective. In this interactive workshop, participants will learn new ways to put the CUSTOMER FIRST. Participants will learn how to use the Design Thinking approach (Research, Ideation, Prototyping, Evaluation) to develop products and solutions that are customer-centric, based on research and iterative feedback. 

Team Tip of the Month: Daily Check-In

Team Spirit on 3!

Sharing an idea from one of our workshop participants: Consider incorporating a daily 15-minute check-in or huddle with your team. Use this time to outline the day's plan, address any obstacles, and ensure everyone is aligned with overall goals. Encourage team members to actively participate by answering three standard questions:

  1. What did you accomplish yesterday?

  2. What are you working on today?

  3. Are there any obstacles in your way?

Bonus points if you come up with a fun name for this quick meetup. Our workshop participant said his team calls it the "chitty-chat" - other names could be: "the daily standup" (keep it quick by not sitting down), or just "the daily." No matter what you call it, you'll see the benefits of this quick meeting right away.

Thank you for being a part of the M2C2 Solutions community. We look forward to seeing you at our upcoming events and supporting your journey to success.

Continue to stay tuned for details about this year’s M2C2 End-of-Summer Social!

Getting social with M2C2 - Summer Networking Social coming soon!

M2C2 - making connections!

M2C2 Swag and MORE!